Terms and Conditions:
Our Exchange Policy:
Unwashed, unworn, & unused bonnets may be exchanged for shop credit within 2 weeks of date received.
Customers are responsible for paying for the shipping charges on their exchange.
As soon as we receive your bonnet, your exchange will be processed & shipped out within 7 business days. No exchanges on sale items.
We will have your bonnet to the Post Office within 7 business days.
If there are any problems with your order, we will contact you and arrange for any fabric substitutions, shipping issues, etc.
All of rōz items are not to be left alone with a baby or toddler. Do not allow a baby or toddler to sleep in any rōz products. All babies and toddlers should always be supervised while wearing any rōz products. Please do not allow your child to put any part of our products in his/her mouth. rōz assumes no liability for injury, medical issues, or death resulting from product misuse.